FAQs

WHAT ARE THE SHIPPING CHARGES TO MY LOCATION?

Shipping is free worldwide.

 

WHAT IS THE CURRENCY AVAILABLE FOR SHOPPING ON THE WEBSITE?

Visa/MasterCard/PayPal?.

 

WHAT IF I WANT TO RETURN/EXCHANGE THE PRODUCT?

Click here to view the return policy.

 

ARE THERE ANY TAXES AND CUSTOMS DUTIES THAT I HAVE TO PAY?

All the customs duties and taxes (if any) will be borne by the customer.

 

WHAT IF I WANT TO BUY IN WHOLESALE OR FOR RESELLING?

We have a separate team that will help you with such orders. Email at b2b@quesera.ae to get in touch with our sales team.

 

WHAT IS AN SKU CODE: EACH PRODUCT ON THE WEBSITE HAS A UNIQUE CODE ATTACHED TO IT?

You can view the SKU code of the product by visiting the product page

 

I STILL HAVE A QUESTION, WHAT CAN I DO?

Feel free to reach us on support@quesera.ae and we'll respond in 24 working hours.