Privacy Policy

Privacy policy is designed to help you understand how QUESERA collects and processes the information that you share when you use this website and our mobile application at, we respect your privacy and want you to understand how your information is used.



The information we receive from you helps us to fulfill your order accurately and quickly, learn how to improve your shopping experience, as well as meet our commitment to privacy. When you visit, you have the option of creating a free account so you can place online orders, save your shopping cart items, gain access to special promotions, and view delivery details and lead times. Creating a account is easy. We just need your name, email address, and a password of your choice.


Once you place your online order, we'll ask for some additional information to fulfill the order including your delivery address, billing address and phone number.



 We collect, use and disclose your personal information with your consent or as permitted or required by law. Your consent may be express or implied, depending on the circumstances and the sensitivity of the personal information in question. for example, in many cases, your consent to the collection, use and disclosure of personal information by may be implied by the fact that you made a purchase on our website, where the collection, use and disclosure of personal information relates to the fulfillment of your order by If you provide personal information about another person to us, we assume you have the consent of that individual to enable us to collect, use or disclose their information as described in this policy. If you choose to provide personal information to (for example, registration for promotional emails), we assume that you consent to the collection, use and disclosure of your personal information as outlined in this privacy statement.

 If you do not consent, please do not provide your personal information or, where applicable, exercise the opt-in or opt-out options offered. subject to legal and contractual requirements and reasonable notice, you may refuse to consent to our collection, use and disclosure of your personal information or you may withdraw your consent to our further collection, use and disclosure of information about you, by contacting our customer service team at or calling us at +971585280039. Note that if you withdraw your consent to certain uses of your personal information, we may no longer be able to provide certain of our services.


 there are instances where may collect, use or disclose your personal information without your consent, for example, to collect a debt you owe to us, to comply with a subpoena or court order, or to comply with other valid process regarding the production of records.



 We never share your personal information with anyone, except in connection with your order. does not sell, rent, share, trade, or give away any of the information you provide except to financial institutions processing your payment or financing application and the retailers/shippers that produce and/or deliver your order. No third party will solicit you as a result of information within our control.


 The information you provide us is subject to disclosure pursuant to judicial or other government subpoenas, warrants, or orders. Other than these fairly extreme cases, your personal information will not be shared with anyone.


- The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.


- All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

If you have additional questions about or privacy policy, please reach out to our customer service team at

 If you have any questions about our privacy policy, our website practices, or contact with the company, please reach out to our customer service team, at, or you can contact:





(Opposite air link international)

Outside Dubai Cargo Village,

Dubai, uae